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Conditions of Sale



  • Rates are quoted in New Zealand dollars
  • GST is currently 15%. All prices are quoted GST inclusive
  • All prices and rates are subject to change at any time without notice


Child prices

Infants under the age of 4 are free of charge (as long as they are not occupying a seat and do not weigh over 18kg). No other child prices apply.


Timetables / equipment / schedules

All departures are subject to change or cancellation due to weather conditions. In most cases a minimum number of 2 passengers apply before a flight can operate. Flights operate every day except Christmas day, Boxing Day, New Year’s Day and Good Friday. Please check with us for more details.

Flight Restrictions


  • Flights subject to a minimum passenger number of 2 excluding the Trial Flight which is for 1 person only
  • Flight times and routes are subject to and may vary due to weather conditions
  • Individual weight restrictions may apply to specific aircraft or flights


Booking instructions

In all cases, reservations must be made in advance.

Payment must be made in advance to secure your flight booking. Should you fail to show for the trip when space is guaranteed, your credit card will be debited with the total amount of the booked activity.

Reservations can be made by fax, phone or email by using the contact details given. Please ensure the following information is provided when booking:


  • Date of travel and specific product
  • Passenger/s name, phone number and weight
  • Specify if passenger is adult/child/infant
  • Agent details(if applicable)
  • Method of payment
  • Special requirements (if any)


Minimum Numbers

All flights have a minimum passenger number for departures. Bookings will be accepted for numbers less than the required minimum as we will coordinate to achieve the required minimum. Clients are required to reconfirm their reservation the day prior to flying by calling Garden City Helicopters 0800 359 424.

Cancellation and Refund Policy

No refund will be given for no-shows or changes you make to your booking less than 24 hours prior to departure.

Where payment is made by credit card and a refund applies, the amount must be refunded back to the credit card.

No cancellation fee applies for FIT cancellations made at least 24 hours in advance or at least 4 days in advance for groups of 5+.

Change of date

Reservations may be transferred to another date, subject to space availability, with no transfer fee incurred provided notification is received at least 24 hours in advance or at least 4 days in advance for groups of 5+. If you or Garden City Helicopters are unable to re-schedule the flight then a full refund will be provided.


Payment can be made by Cheque to GCH Aviation. P.O Box 14 147, Christchurch Airport, Christchurch, 8053
or Direct Banking: ANZ Bank 010 797023-7071-00
or we accept all major credit cards.



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